Overview

The writer would need to work on requirements like content strategy or scoping out new products to ensure all necessary information has been included for users to understand what they’re reading quickly.

The ideal candidate will be responsible for creating and writing various types of user documentation, including how-to guides, manuals, references, or instructions. This candidate should have strong communication skills which enable them to explain complicated concepts in a simple manner. This individual will also meet with customer representatives frequently in order to understand required content.

Responsibilities:

  • Determine the clearest and most logical way to present information for greatest reader comprehension.
  • Generate innovative ideas for content and workflow solutions.
  • Meet with subject-matter experts to ensure specialized topics are appropriately addressed and discussed.
  • Write easy-to-understand user interface text, online help and developer guides.
  • Create tutorials to help end-users use a variety of applications.
  • Analyze existing and potential content, focusing on reuse and single-sourcing opportunities.
  • Create and maintain the information architecture.
  • Produce high-quality documentation that is appropriate for its intended audience.
  • Write easy-to-understand user interface text, online help and developer guides.

Requirements:

  • Clear understanding and knowledge of technology products.
  • In-depth knowledge of product’s industry.
  • Ability to write well and produce engaging written material.
  • Ability to construct grammatically correct and easy-to-read sentences and choose the appropriate wording for each concept you describe.
  • Ability to work with subject matter experts to ensure specialized topics are appropriately addressed and discussed.
  • Ability to write easy-to-understand user interface text, online help and developer guides.
  • Ability to create tutorials to help end-users use a variety of applications.
  • Ability to analyze existing and potential content, focusing on reuse and single-sourcing opportunities.
  • Ability to create and maintain the information architecture.
  • Ability to produce high-quality documentation that is appropriate for its intended audience.
  • Ability to work both independently and collaboratively as part of a team.
  • Ability to meet deadlines and work under pressure.
  • Strong command of the English language is necessary.
  • Bachelor’s degree in English, Computer Science, Journalism, or Communications is mandatory.
  • Bachelor’s degree or equivalent experience
  • 2+ years experience in writing for the technology industry
  • Strong written and verbal communication skills
  • Ability to understand highly technical information

About Supercraft

Supercraft's vision is to create a virtual space for every Business and Influencer to connect and collaborate privately with their believers and fans.