About ASAPP

At ASAPP, we are on a mission to build transformative machine learning-powered products that push the boundaries of artificial intelligence and customer experience. We focus on solving complex, data-rich problems — the kind where there are huge systemic inefficiencies and where a real solution will have a significant economic impact. Our CX performance platform uses machine learning across both voice and digital engagement channels to augment and automate human work, radically increasing productivity and improving the efficiency and effectiveness of customer experience teams.

Comprehensive and compelling product documentation is critical to ASAPP’s ability to scale. As a Technical Writer for ASAPP’s customer-facing documentation, you will be creating and evolving our documentation offering. You will partner closely with engineers, product managers, and customer teams at ASAPP to create clear and informative content that helps business and technical audiences understand and use our evolving product offering.