Technical Writer

Overview

MTX Group Inc. is seeking a motivated Technical Writer to join our team. MTX Group Inc. is a global implementation partner enabling organizations to become fit enterprises. MTX provides expertise across various platforms and technologies, including Google Cloud, Salesforce, artificial intelligence/machine learning, data integration, data governance, data quality, analytics, visualization and mobile technology. MTX’s very own Artificial Intelligence platform, mavQ, enables clients to accelerate processes and critical decisions by leveraging a Cognitive Decision Engine, a collection of purpose-built Artificial Neural Networks designed to leverage the power of Machine Learning. The mavQ Platform includes Smart Asset Detection and Monitoring, Chatbot Services, Document Verification, to name a few.

Good-to- have Skills :

• What We OfferBachelor’s Degree or equivalent in Information Systems or a related field
• 5+ years of technical writing experience
• Fluent in English, both written and verbal
• Experience in technical writing of software documentation, creating user guides and reference guides
• Solid knowledge of course development software (Adobe Captivate, Articulate 360) and Learning Management Systems
• Salesforce experience is highly encouraged
• Strong written and verbal communications and proven experience creating content in multiple mediums
• Strong experience owning an end-to-end documentation creation process
• Excellent attention to detail and the ability to prioritize and work on multiple projects in a fast-paced, changing environment
• A positive attitude, willing to jump in and tackle new challenges
• Experience in Marketing/Communications
• Video creation and scripting skills Roles & Responsibilities:
• Prepare, review, revise, and maintain technical documents, including software and systems engineering, system operations, testing, and user documentation
• Gather and analyze technical and product information from various sources to document new or changing product functionality
• Solid knowledge of course development software (Adobe Captivate, Articulate 360) and Learning Management Systems
• Write, format, edit, review, and proof procedural and technical information for technical and nontechnical users
• Assist in planning, scheduling, and tracking documentation work to meet product release dates and client deliverables
• Publish and maintain templates for written documentation produced by others (technical specifications, RFP responses, etc.), ensuring a consistent “look and feel”
• Group Medical Insurance (Family Floater Plan – Self + Spouse + 2 Dependent Children)
• Sum Insured: INR 5,00,000/-
• Maternity cover upto two children
• Inclusive of COVID-19 Coverage
• Cashless & Reimbursement facility
• Access to free online doctor consultation
• Personal Accident Policy (Disability Insurance) –
• Sum Insured: INR. 25,00,000/- Per Employee
• Accidental Death and Permanent Total Disability is covered up to 100% of Sum Insured
• Permanent Partial Disability is covered as per the scale of benefits decided by the Insurer
• Temporary Total Disability is covered
• An option of Paytm Food Wallet (up to Rs. 2500) as a tax saver benefit
• Monthly Internet Reimbursement of upto Rs. 1,000
• Opportunity to pursue Executive Programs/ courses at top universities globally
• Professional Development opportunities through various MTX sponsored certifications on multiple technology stacks including Salesforce, Google Cloud, Amazon & others.